Stop Being the IT Department

The Problem

Your staff isn’t tech support. But right now, they’re acting like it.

• Residents and clients constantly ask for phone help
• Staff lose hours explaining “how to uninstall an app”
• Every new device = another 45-minute setup
• It’s frustrating for everyone — and no one wants to admit it

Let us take that off your plate.

The Solution – MyPhoneHelper Custom Plan

A done-for-you tech help solution built for organizations who serve older adults.

You get:

• 🔧 A branded help portal just for your community
• 📄 Printable tech guides to hand out or post on walls
• 💬 Direct support — your staff can send us a tech question, and we’ll send a custom walkthrough
• 📈 Usage reports to prove it’s working
• 🧑‍💼 Access for multiple staff members and locations

“We help your residents or clients solve common phone problems — without bugging your team.”

What We Cover

• ✔️ Backing up a phone
• ✔️ Uninstalling unwanted apps
• ✔️ Fixing storage problems
• ✔️ Recovering a lost device
• ✔️ Resetting Apple ID or Google passwords
• ✔️ Scam message filtering
• ✔️ Account setup on new devices
• ✔️ Anything that causes confusion and wasted time

Pricing (Simple + Scalable)

Custom Plan – Starts at $249/month

Includes:

• Up to 3 locations or departments
• Unlimited access to help site + guides
• Up to 50 direct support questions/month
• Usage report every 3 months
• Custom onboarding + flyer kit

Need more locations or support? We scale with you.

The ROI

Let’s say each tech issue wastes 30 minutes of staff time. If we prevent just 10 tech support moments per month, you’ve already made back the cost.

And honestly? It’s worth it just to stop answering: “Why is my camera gone?”